METHODS OF PAYMENT
Here at RealChems we always strive to surround our customers with comfort and ease. To make your purchasing process as convenient as possible, we have ensured a variety of payment methods to choose from which include Western Union, Bank Transfer (SEPA and regular bank wire), and a range of Cryptocurrencies such as Bitcoin, Bitcoin Gold, Litecoin, Dash and Ethereum.
After adding the product(s) to your cart and proceeding to checkout, please fill out your shipping and payment information and follow the steps for the chosen payment method.
Upon placing the order, you will be provided with detailed instructions and credentials required to set up a money transfer. Those will be displayed on the order confirmation page and included in the order confirmation sent via email. The payment can be set up at any convenient moment by simply following the guidelines:
1) Set up a transfer in the amount of your order total
2) Make sure the transfer is set up as a commercial direct transfer (not private or cash pick up)
3) Include your order number in the description section. This will help us to identify your payment with your order
4) Send a screenshot/copy of the transfer to [email protected]
5) Allow us up to 3-5 business days for the funds to be received and verified on our side. All WU and bank transfers are checked manually daily by our Billing Department
Once the payment is confirmed on our side, your order will usually ship in 24 business hours and a shipping confirmation email will be sent to notify you of the shipment.
While instant transfer usually ensures the funds are received faster, we do not encourage our clients to overpay for this service as it does not guarantee the payment will be checked on our side in less time. We reserve a 3-5 business days timeframe for our Billing Department to manually verify any WU or bank transfers.
BITCOIN, BITCOIN GOLD, LITECOIN, DASH
When choosing one of these payment methods, you will be forwarded to a third-party payment processor Cryptoqo which will generate a temporary wallet address and QR code with a 15 minute time out and provide you with the required amount in Cryptocurrency.
Cryptocurrencies are affected by delays and fluctuations. For this reason, Crypto orders need to be paid for right away.
Simply complete the payment by transferring the correct amount to the issued wallet address. You can scan the QR code for convenience if you are using an application.
BTC, BTG, LTC, and DASH payments are usually processed within several hours. After that, it normally takes 24 business hours for the order to be shipped.
Use preev.com to calculate the cost of your order in Euros.
We use a constant wallet address for Ethereum payments specifically. It will show up when selecting this payment method.
Please use https://currencio.co/eth/eur/ to manually convert the total amount of your order from € (EUR) to ETH. Cryptocurrencies are affected by delays and fluctuations. For this reason please perform the conversion at the same time when actually processing the payment.
Once the funds are sent, please email us at [email protected] with your TXiD. Transaction or hash ID is a 64-digit alphanumeric code used to identify your transaction on the blockchain explorer.
Once complete, kindly allow us 1-2 business days to verify the payment. After that, your order will normally be shipped within 24 business hours.
Below is a quick rundown of some reliable exchangers.
LocalBitcoins - The best method for anonymity and one of the only places with no ID verification. You can purchase Bitcoins from thousands of different vendors in your area and pay via a variety of means, including bank wire, cash deposit, cash in the mail, cash in person, PayPal, store cards, etc.
Coinbase - A large US-based exchange that requires ID verification and deposit via bank wire. Instant verification is possible with some banks.
Bitstamp - The best exchange if you are within the SEPA zone (most of Europe). Quick deposit via bank wire with some of the lowest fees in the industry. ID verification is required.
CEX.IO - Buy Bitcoins with a credit card with a very quick turnaround. ID verification is required.
LibertyX - Purchase Bitcoins with cash at many stores located throughout the US.
We are unable to accept Interac e-Transfer from Canada. Crypto is the only supported option for this country.
OTHER PAYMENT METHODS:
Any alternative payment methods not represented on the website (PayPal, credit/debit card, Gift Cards, etc) are not supported.